Terms and Conditions

SWISS KISS Lab provides the content and services available to the Site to you subject to the following Terms and Conditions. By accessing the Site, you are acknowledging that you have read, understand and agree, to be bounded by these Terms and Conditions.

Security capabilities

SWISS KISS Lab prioritizes the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Your order information and history are stored in an encrypted form in SWISS KISS Lab secure database.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Privacy Policy

SWISS KISS Lab is strongly committed to protecting your privacy. We use the personal data we collect on the site for various purposes. Use of such personal data will help us to ensure that your shopping experience with us is an enjoyable and personalized one.


We may place a cookie on your computer so we can recognize you as a return user and personalize your shopping experience when you visit SWISS KISS Lab website. Information collected from these cookies may be used for the purposes laid out above in this privacy policy.

Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. If you disable cookies, you will not be able to shop at SWISS KISS Lab but will still be able to visit selected areas of the site.

Collection of Personal Data

Any personal information we collect from you (e.g., your name, address, telephone number or email address) will be kept strictly confidential and will not be disclosed, sold, rented, licenced to any third parties, or otherwise given out under any circumstances.

SWISS KISS Lab collects only the basic and necessary personal data from you for the following purposes:

  1. sending information in relation to our products and services, activities, competitions, promotions and events;

  2. fulfilling your orders for products and services, order processing and payment clearing;

  3. responding to your inquiries;

  4. membership registration and offering benefits and privileges;

  5. conducting surveys relating to our customers, products or services;

  6. evaluation and further enhancement of our products and services;

The provision of such personal data is voluntary.

Membership information:

SWISS KISS Lab members enjoy many privileges, including newsletters, participation in special SWISS KISS Lab offers and promotions and streamline shopping. Over time we will be expanding membership benefits to include personalized services on the site and possibly free product samples and other special benefits.

Mailing List

Once you register as a member in order to place an order, you are automatically added to our mailing list, which will keep you informed of our latest news and invite you to our events.

If you do not wish to receive this information, you can simply send us an email titled "Un-subscribe me" and we will do so.

Ordering information:

When you place an order with SWISS KISS Lab, you will be asked to provide details such as credit card number and delivery address. This allows us to process and fulfill your order and to notify you of your order status.

A reasonable fee may be charged to cover our administrative costs.

Please note that we will not retain your personal data longer than necessary.

How to order

Once you have made your choice, click on "Check out now" and the item will be added to your selection.

The item(s) you have selected will virtually be removed from the boutique once it has been added to your basket.

However, your order will only be confirmed once the payment is approved.

Please note:

Order acceptance and the completion of the contract between you and us will take place on the acceptance of your payment, unless we have notified you that we cannot accept your order or you have cancelled it in accordance with the instructions on "order cancellation"

The non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock
  • Our inability to obtain authorization for your payment

Order Online by Credit Card

We use PayPal, one of the longest established companies in eCommerce worldwide.

Major credit cards like Visa, Mastercard and American Express are accepted on our site.

As a standard practice among online retailers, your credit card will be charged once you confirm your order.

Credit Card Security

We do not accept or retain any of your credit card details in our website.

All the credit card transaction is done in Paypal, the leading payment service provider. To know more about Paypal you can visit their website at www.Paypal.hk.com

Order cancellation

Please note that once an order has been confirmed, it cannot be cancelled.

Accuracy of Information

We attempt to be as accurate as possible when describing our products on the Site, however, we do not warrant that the product descriptions, colours or other content available on the website are free of error. Information on this Site is for informational purposes only. For any specific individual needs, please seek for professional medical advice.

Intellectual Property

SWISS KISS Lab Ltd prohibits the use of all our graphics, logos, images, audio clips and photographs. Any unauthorized use of the above-mentioned on this website may violate trademark and copyright laws.


If you need to reach us, please email us on: enquiry@swisskisslab.com

Our contact details:

SWISS KISS Lab Co., Limited
Office 2A, 29/F, 148 Electric Road
North Point, Hong Kong.
Tel: +852 3568 6827