Terms and Conditions
KISS Lab provides the content and services available
to the Site to you subject to the following Terms
and Conditions. By accessing the Site, you are
acknowledging that you have read, understand and
agree, to be bounded by these Terms and Conditions.
SWISS KISS Lab prioritizes the security of your
information during transmission by using Secure
Sockets Layer (SSL) software, which encrypts information
you input. Your order information and history
are stored in an encrypted form in SWISS KISS
Lab secure database.
It is important for you to protect against unauthorized
access to your password and to your computer.
Be sure to sign off when finished using a shared
SWISS KISS Lab is strongly committed to protecting
your privacy. We use the personal data we collect
on the site for various purposes. Use of such
personal data will help us to ensure that your
shopping experience with us is an enjoyable and
We may place a cookie on your computer so we
can recognize you as a return user and personalize
your shopping experience when you visit SWISS
KISS Lab website. Information collected from these
cookies may be used for the purposes laid out
Most browsers automatically accept cookies. You
can disable cookies on your computer by indicating
this in the preferences or options menus in your
browser. If you disable cookies, you will not
be able to shop at SWISS KISS Lab but will still
be able to visit selected areas of the site.
Collection of Personal Data
Any personal information we collect from you
(e.g., your name, address, telephone number or
email address) will be kept strictly confidential
and will not be disclosed, sold, rented, licenced
to any third parties, or otherwise given out under
SWISS KISS Lab collects only the basic and necessary
personal data from you for the following purposes:
- sending information in relation to our products
and services, activities, competitions, promotions
- fulfilling your orders for products and services,
order processing and payment clearing;
- responding to your inquiries;
- membership registration and offering benefits
- conducting surveys relating to our customers,
products or services;
- evaluation and further enhancement of our
products and services;
The provision of such personal data is voluntary.
SWISS KISS Lab members enjoy many privileges,
including newsletters, participation in special
SWISS KISS Lab offers and promotions and streamline
shopping. Over time we will be expanding membership
benefits to include personalized services on the
site and possibly free product samples and other
Once you register as a member in order to place
an order, you are automatically added to our mailing
list, which will keep you informed of our latest
news and invite you to our events.
If you do not wish to receive this information,
you can simply send us an email titled "Un-subscribe
me" and we will do so.
When you place an order with SWISS KISS Lab,
you will be asked to provide details such as credit
card number and delivery address. This allows
us to process and fulfill your order and to notify
you of your order status.
A reasonable fee may be charged to cover our
Please note that we will not retain your personal
data longer than necessary.
How to order
Once you have made your choice, click on "Check
out now" and the item will be added to your selection.
The item(s) you have selected will virtually
be removed from the boutique once it has been
added to your basket.
However, your order will only be confirmed once
the payment is approved.
Order acceptance and the completion of the contract
between you and us will take place on the acceptance
of your payment, unless we have notified you that
we cannot accept your order or you have cancelled
it in accordance with the instructions on "order
The non-acceptance of an order may be a result
of one of the following:
- The product you ordered being unavailable
- Our inability to obtain authorization for
Order Online by Credit Card
We use PayPal, one of the longest established
companies in eCommerce worldwide.
Major credit cards like Visa, Mastercard and
American Express are accepted on our site.
As a standard practice among online retailers,
your credit card will be charged once you confirm
Credit Card Security
We do not accept or retain any of your credit
card details in our website.
All the credit card transaction is done in Paypal,
the leading payment service provider. To know
more about Paypal you can visit their website
Please note that once an order has been confirmed,
it cannot be cancelled.
Accuracy of Information
We attempt to be as accurate as possible when
describing our products on the Site, however,
we do not warrant that the product descriptions,
colours or other content available on the website
are free of error. Information on this Site is
for informational purposes only. For any specific
individual needs, please seek for professional
SWISS KISS Lab Ltd prohibits the use of all our
graphics, logos, images, audio clips and photographs.
Any unauthorized use of the above-mentioned on
this website may violate trademark and copyright
If you need to reach us, please email us on:
Our contact details:
SWISS KISS Lab Co., Limited
Office 2A, 29/F, 148 Electric Road
North Point, Hong Kong.
Tel: +852 3568 6827